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Startx glassdoor3/23/2023 Lead the research process from designing the study, recruiting, and supporting the team making research-related decisionsĪnalyze and communicate qualitative data to generate tactical and strategic insights, as well as actionable recommendations that drive product innovation and design improvements for usersĤ+ years of experience with Product organizations, conducting qualitative & quantitative research studies, including usability/user testing, surveys, and user interviews Help determine the value of different concepts across many departments and applicationsįind and evaluate opportunities for research to improve a product decision or customer experience Work with all internal departments as well as directly with users to gather feedback for evaluation to provide transparent recommendations on proposed solutions, or to propose novel solutionsĬreate flows and low fidelity solutions and mockups Own, collect, evaluate, educate, and disseminate user needs within the company zenHQ is a close-knit company that values communication, transparency, ownership and openness.working seamlessly together in addition to enjoying each other’s company, ideas, and contributions. Design has been a key part of zenHQ since our founding, with our very first hire being a designer. We greatly value simple, intuitive design and continuously strive to better the experience, effectiveness, efficiency, and look of the solutions we provide. While Design at zenHQ has been a lean and mean machine consisting of one product designer that wears multiple hats, the company as a whole is a part of the design process. Most of our team is based here, but we have remote team members around the globe in Europe, Canada and Argentina. We graduated from District 3 StartX accelerator program several years ago, and are now headquartered in Montreal. We're looking for like-minded people who believe in the power of simple, intuitive products and who are excited to grow with our team. We build tools and features aimed at solving practical problems around logistics with an eye toward simplicity, efficiency, and automation. Our customers, span a variety of industries from grocery and prepared meals to pharmacy, furniture, and retail. Thousands of businesses around the world trust zenHQ to power hundreds of thousands of deliveries every single day. We help distributors scale worldwide efficiently, while keeping customer experience at the heart of the operations. Note: Titles (senior, lead, principal) and remote availability will be dependent on candidate aptitude and experience. Do you love getting to the bottom of a problem? Are you passionate about evaluating and communicating user need? We are looking to expand our design team at zenHQ with a UX guru, that has an emphasis on user research!
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